Hotel & Spa Le Grand Monarque Best Western Premier Collection

A wonderful place My wife booked there for our wedding birthday and it was a wonderful experience: a beautiful bedroom, an astounding gourmet diner, a nice breakfast area, and an attentive service. Everything was fine. Plus the fact that you can easily walk downtown. For the parking, I would recommend the public one on the plazza in front of the hotel. A week-end to remember.

This is a good surprise. A really traditional French hotel, in a nice setting, reasonably priced with luxurious service and facilities. The personnel is extremely nice and helpful. In addition, there is a nice Brasserie in the courtyard that serves excellent traditional French cuisine with local and fresh products. Special mention for the ‘Soufflé au Grand-Marnier’. The Spa and interior swimming pool is also particularly nice.

I don't know where to begin... the service is terrible, the staff is unfriendly, rude. Let's start from the beginning. Thea, at check-in, communicates rudely and reluctantly, not to mention that she has problems with English. The room is dirty, they apparently cleaned it at the opening or when other hotel owners were possible. You can wait ages for a bartender, or, in my case, you look for him yourself and wait again, no one deserves this service. At breakfast, they generally sent me away, I had to close with the children and said only the buffet and we are closing. They could not get water, I put eggs to boil, and the waiter turned it off. Oh, and one more thing, if you are going by car, keep in mind that there is parking, but you will not be warned and no one will leave a space for you, as is done in good hotels. I would not recommend it. I am sure there are other good hotels nearby, with good service and wonderful staff. The staff needs to be changed here! And as soon as possible.