Hotel Tampa Riverwalk

The desk clerks were all pretty helpful and accommodating. The restaurant was delicious and our waitress was the absolute best! The pool looked nice, although we didn't use it. They allowed us to borrow bikes and ride along the river walk, which was nice! The lower rating mostly stems from the lackluster room. First of all, it was warm. We had the air set at 68, but it stayed in the 70s and at times was uncomfortably warm. Everything seemed a bit cheap and more like a motel. There was nothing particularly nice about the room or bathroom, especially for the price. The almost $200 a night definitely had to be due to the location. It wasn't dirty or gross, at least. Just not very nice. If you get the credit with your rewards membership, it's definitely worth it to eat at the restaurant and enjoy the other amenities. Just don't expect much from your room!

My friend and I stayed at this hotel. I would’ve very much preferred to stay somewhere else. When we first had walked into the room someone had left a dirty cup on the floor filled with who knows what. They put a lock on the thermostat so it doesn’t go below 70°. I am the type of person who likes to sleep in a cold room. All weekend I didn’t get much sleep. The location isn’t terrible, decent view of the river and walking distance from things. Beautiful sunset views. Pool area was nice and relaxing. Certain people at the front desk were not very nice. We had called to get some water for our room and the women at the front desk told us to go down to the gym and fill up water bottles very rudely. We had sat at the bar inside, the bartender was slow (it wasn’t busy), did not check in on us and seemed standoffish. Would not stay here again!

When entering you’re met with a beautiful lobby where we met Jose E, very kind and was totally great. Going up to our rooms we noticed a smell in the hallways that smelled like a expired can of spaghettis exploded, upon entering the room it’s decent but not what you might think you should be getting for what your paying. And then we found bugs on the sheets and their excuses were that it’s just Florida bugs. They then came and gave us one pair of sheets and pillows and left, expecting us to change the sheets. We complained again because at this point it was late and all they tried to do was give us a voucher for food. Where is the relevance in us complaining about bugs and us getting food. We only ended up getting 50% off for the night when we should have gotten more for the mess. Forgot to mention but the bugs did bite which is how we noticed in the first place. And unfortunately they followed us back home. Don’t recommend this hotel. Even the cheap hotel we got in the past that had horrible reviews saying people can be heard screaming for help had no bugs at all.