Hotel Terme Tritone Resort & Spa

We spent six nights at Hotel Terme Tritone on a half-board basis and had an overall positive experience. We chose La Vela restaurant for dinner. On our first evening, the dining room manager came across as a bit dry and “salty,” but the rest of the staff were attentive, professional, and pleasant throughout our stay. Both breakfast and dinner were excellent, with well-prepared dishes served in a calm, comfortable setting. We really enjoyed the pools, especially the indoor one: spacious and relaxing. The private beach is small but pleasant. The staff across the hotel were consistently professional, and every time we made a request at the front desk, there was clear follow-up. The entire hotel was very clean and well maintained. It’s true that the majority of guests are seniors, with a few families here and there. This wasn’t an issue for me or my two teenage children. In fact, we appreciated the quiet, serene atmosphere, especially compared to the noisy, crowded environments we've experienced in places like Punta Cana. In short, an excellent stay. Recommended for those looking for comfort, tranquility, and efficient service in a beautiful setting.

Great location, also a very good hotel, even when it was fully booked there were enough sunbeds at the pool and on the beach. The service is very good, from the reception desk over the waiters to room service. Two little drawbacks: the main pool needs a bit repair work and cleaning, the breakfast buffet could vary a bit more. We did not have dinner there.

My wife and I stayed here for our honeymoon and were very disappointed. The resort is marketed as young and luxurious, but it is the exact opposite. The amenities, decorations, and food are clearly geared towards the very old crowd that goes here. The restaurants serve mediocre, nursing home level food that is far less tasty and far more expensive than the local restaurants just a few minutes walk away. In addition, the staff is extremely rude and unhelpful. My wife and I constantly felt like we were not welcome by staff and we even overheard them complaining that we asked for a cappuccino at breakfast. The one redeeming quality is that the views are amazing, but you can find much better accommodation with much friendlier staff with similar views. Also, to any fellow Americans, please head the warnings of other guests about the AC being inadequate. We were constantly hot in our room because our AC refused to cool the room properly. We stayed at plenty of other resorts during our honeymoon in Italy that were nowhere near this hot.