Hotel Testa

We stayed at Hotel Testa for 5 nights recently. Reception staff were all very friendly and helpful as were all of the staff members we encountered. The hotel is fairly new and has a lovely feel to it. It is designed in a’ minimalist’ style, but because it is small it is also very intimate. We had breakfast included and this was a buffet with the option of cooked food as well. You could order additional cooked items and these were always fresh and hot. Omelettes, bacon with fried eggs etc. Our room was on the top floor (3rd) and it was very light and airy with a sofa as well. The balcony looks out into the garden and there are large trees which are at the balcony level. Lovely outlook and the trees were magnificent. Very peaceful. The hotel is close to the beach. Just a few minutes walk (less than 100ms)and the hotel is very secure as it is in a private road which has a gated access to the beach. Bikes and deckchairs etc are available to borrow/hire. We didn’t use the spa as we were with family who were staying at other locations in Sopot so were out and about most of the day. Beach is very nice, but gets busy at weekends and during the summer. As you go out onto the beach you are on a beachfront promenade which stretches all the way along the seafront with an adjacent cycle path. Loads of local restaurants and amenities. You can even cycle into the centre of Gdansk which is only 13km away (45mins). All in all a lovely spring break. We were there with family who were arranging a wedding in Sopot for the same time next year. We will definitely stay at Hotel Testa for the wedding if it is available. 5 star venue.

The only comment to improve would be to inform guests during the check in to immediately make a reservation for the hot tub and saunas. We were unable to get time after 6pm to relax there as the hotel o my allows people from one room to visit at the time.

Fantastic location, horrible service at the front desk (note; in particular one person). Breakfast was excellent, the servers were accommodating. Service at the lobby was ghastly! Arrogant boy, rude and disrespectful. Lack of integrity, professionalism and respect. We’ve stayed at the Sheraton for many years and this time we wanted to try something new. Will not and cannot recommend. We work in the same industry and have never been treated this badly. Foul. For us this was not a 5-star stay. Spa is basic. “Gym” also basic. Very sad that one person manages to ruin the reputation for everyone else.