Hotel Tres Reyes Pamplona

This was by far one of the best hotels I have ever stayed in! Service was amazing and even if my Spanish was very minimal there were plenty of people that could still converse with and give me the information needed. It is placed in a good location to where if you wanted to walk around Pamplona it was very easy to do so. Everything was within walking distance for all shops and restaurants. I got there for the last two days of the festival (which was awesome) so it was very crowded and parking was a little bit of an issue but they were able to get me a spot the very next day! If you are wanting to visit Pamplona I highly recommend this hotel!

Great location but totally inadequate elevators for so many rooms. They have 2 tiny 4-person (without luggage) elevators serving many floors. They only hold 2 people with luggage. The breakfast buffet can be a challenge with so many guests. Rather than having large warming trays they seem to ration out things like bacon, sausage and scrambled eggs…they put out about 8 “shot glasses” of eggs at a time. Strangest thing ever.

The hotel is in a good location, near the old town. Too bad the parking is not accessible by elevator. With luggage you have to go around outside. We booked the hotel via Booking, where it is mentioned that the swimming pool is seasonal. When we wanted to use this facility, the swimming pool was not open (mid-June, 30 degrees!). Apparently the swimming pool opens on June 26. The staff was clearly aware of this scam. At the time of booking this could not be found anywhere, now it is... the staff admits to having had this discussion before. After discussion, and request for refund, free breakfast was offered. The parking (19€) is rather expensive. The hotel appears to be outdated: air conditioning makes a lot of noise and does not cool as expected. The bathroom is unkempt. The bedside tables had stains and one was crooked. The curtains were not blackout. No free water and coffee facilities in the room. The breakfast is ok.