Hotel Unger

I had a misunderstanding, but the people at the reception were very kind about it, which I was pleasantly surprised by and really appreciated, as I have been yelled at for more minor things several times in Germany. Thank you! The room was comfortable enough and the breakfast was great.

The reception staff was helpful and friendly, despite the late hour. Room 607 was clean, but pretty bare. Positive: windows could be open for some fresh air. Very negative: paper-thin walls. Absolutely no noise insulation. Could hear the guy next door on his phone until midnight. So annoying. Definitely not a 4 stars hotel. PS: Stayed there as a stranded traveler due to a train cancellation. DB has a deal with them. Not recommended.

You can do better. Everything from the bed to the pillow to the bathroom to the AC is done as cheaply as possible, and it shows. The provided pillow and mattress is so uncomfortable that they offer more options at the front desk; of course, these are often unavailable since they have so few. The bathrooms have 2-in-1 shampoo/soap and that's all, and they feel like a public toilet. It was upwards of 18°C during the day (Mid April) but the AC was not turned on for the building and you can't even run the fan in the room; as a result, the rooms are sweltering hot at night. You can keep the windows open to cool it off- but it is excessively loud outside due to the hotel's location, with drag racing and shouting outside the windows at 1-2 in the morning even on weekdays. There are enough hotels around Stuttgart HBF that you shouldn't have to compromise on EVERY aspect of your stay- look somewhere else.