Hotel Villa Casanova

We recently stayed at Hotel Villa Casanova for 3 nights while we looked at wedding venues in Tuscany, we booked a Deluxe Suite with Valley view. The hotel was beautiful - traditionally styled, with modern facilities (the elevator was definitely a bonus!) and immaculately kept. The views over the valley were stunning, the staff were really friendly and accommodating! The breakfast buffets were well catered with a large range of tasty continental choices and also some cooked eggs and omelette options. We only had time to eat one evening in the hotel restaurant, but was really tasty and we both commented on how both our desserts were some of the nicest desserts we've had! We'd definitely recommend and we'll definitely be back for another visit!

This was our second visit to Hotel Villa Casanova. We had been there ten years before and loved it. Our hope was that it had not lost it's charm. Luckily it was even better. It is in a lovely green hilly area about a fifteen minute ride from Luca.The former villa has twelve suites each with views, some with balconies. Each has large bathrooms . The small elevator delivers people and luggage quickly to each of the three floors. The decor is lovely and comfortable. Beds sheets and towels are luxurious. In June when we were there, all meals were served by the pool which had a lovely view of the distant mountains and the beautiful gardens around the hotel. The service and food , breakfast, lunch and dinner were excellent. All the Rooms professionally cleaned quietly while we ate or were off in Luca. The staff was very helpful as to directions to places in Luca and they served snacks and drinks by the pool. There is a tennis court and large beautiful gardens to walk in. Inside there are lots of interesting books all around to borrow. It is like being a guest at a private country villa. . We found the quiet relaxed atmosphere a perfect place to rest after the crowds of tourists in Luca. We cannot recommend this small hotel more highly.

The hotel is completely inflexible once your booking is made. Despite giving them six months' notice, they refused to change or modify our dates. Due to a family bereavement, we were no longer able to afford the trip, but the hotel showed no understanding and did not accommodate our cancellation request. We were also unable to speak directly with a manager or supervisor.Be aware of this when you book. We booked through booking.com who were happy to waive any fees to us and the hotel but they still refused to help.