Hotel Villa delle Fate BW Signature Collection
Sestola · Italy · Via Piscina 2
About Hotel Villa delle Fate BW Signature Collection — Luxury Boutique Hotel in Sestola
Hotel Villa delle Fate BW Signature Collection is an exceptional 4-star hotel in Sestola, Italy. Guests enjoy a distinctive experience combining world-class facilities including bar, concierge, garden, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.6 / 5
Very good infrastructures and amazing staff (special mention to Stefano who was always super helpful). Delicious breakfast. Only two less good things to mention: 1) our bedroom was too warm during the day, we couldn't down regulate the temperature and the air-conditioning didn't seem to be working. This wasn't so noticeable during the night and during the day we were usually out, so it didn't become a problem, but something probably needs fixing (room 110). 2) the spa was fully booked and we couldn't get a place to try it, but obviously we don't blame the hotel for being busy, it was just unlucky. Still a solid 5 star and we will use again if we return here for next year's ski season.
Absolutely top service: I was really surprised. Not charged any fees for pets in the room: everybody else does.
They didn't give me back my ID when I gave it during check-in. Not sure if they lost it or they use it for misuses but left the hotel without my ID. They never sent it to my address even if I claimed for it by phone during days. Finally I had to report it to the police and get a new one.