Hotel Vip

A great place to stay, business or leisure. Large, spotless clean rooms, great reception staff, old town within walking distance.

Hotel VIP is very comfortable and in a great location within walking distance of all the main sights in the city. It is a small hotel with buffet service for breakfast. Rooms are spacious and comfortable with a convenient tea/coffee making stations. Carpet could be a bit cleaner but nothing too bad. The bathroom was spacious and the under-floor heating was such a wonderful bonus. A small terrace on the top floor allowed for some wonderful photos of the mountains in the morning and evening. Quiet location away from main road.

The room was big and clean. Also, the location of the hotel was very convenient. It’s a shame that they’re not more transparent about having no staff at reception after 4pm. I would have thought twice before booking. I was left an envelope with my name on it with my room keys. I was also given a set of instructions and provided with a mobile number if I had any questions or emergency. I called the number several times as my hot water wasn’t working and I needed an iron but there was no answer. I managed to get through to someone late night and they said they will reset the heating but there’s no issue, even though they didn’t investigate. Breakfast is basic and totally not worth it. I was checking out early and needed a taxi so I asked the receptionist when they did actually come in to sort this for me and I wanted some reassurance given my experience on the first night with the water and he was very defensive and standoffish with me. I was due on a tour the following day and found myself having to follow up to make sure they sorted this. Overall, I paid £150 for this hotel and just don’t think it was worth the price given they have no one actually running the service here. Very disappointing!