Hotel Warmbaderhof

It started with disappointment, but ended on the highest level. At first, our experience at this hotel was very unpleasant, and we left a negative review. But then, the hotel director got in touch with us. He personally apologized and offered us one more night free of charge — in a better room, with dinner and breakfast included. We accepted the offer and did not regret it. This time, everything was truly on a high level: cleanliness, service, attention to detail. We were treated with great respect. It was nice to see that the hotel acknowledged its mistake and did everything possible to make it right. We sincerely thank the management and staff. Now we can confidently say: yes, this really is a five-star hotel.

We stayed at the hotel only one night, but I can recommand it! You have free indoor entry to the best Kärnten therme (from 3pm on arrival, till 11 am on checkout day). But you can also enjoy the whole day in the hotel pool (one inside, one outside and jacuzzi). Reach breakfast.

I stayed there with my parents. We do enjoy our stays in the hotel. Unfortunately, there was no wheelchair in the hotel available for my father during our stays in the hotels and the public transport was not convenient enough. It will be much better if they could provide a direct bus from the hotel to the shopping mall (ATRIO Villach). If not it will worth a full star. Apart from that everything was great. Rooms were clean and comfortable. Staffs were friendly and helpful. Breakfast was absolutely excellent as well. The thing that impressed us the most is the thermal spa. The thermal spa was really was incredibly nice and amazing!! Overall we enjoyed our stays in Warmbaderhof and we might stay there next time if we visit Villach again.😄