Hotel Weisses Roessl

This 5* LHW is top-class in every respect. Every detail is perfect, the rooms are large, modern, and extremely clean. The breakfast buffet leaves nothing to be desired, and the spa area is very inviting. The service and staff are exceptional. They anticipate your every need, and special requests are immediately accommodated. The level of friendliness is unparalleled. The location in the heart of Kitzbühel is breathtaking, and the shuttle service to the valley station is a fantastic service. I can recommend the hotel without any reservation.

Very nice luxury hotel. Very modern and comfortable. The staff is super kind and caring, highlights for George room service, Ntamir and Daniel from reception. Thank you for your kindness!!! The rooms are beautiful, very clean and the design is nice. Some rooms also have nice views to the mountains. Would say that the room service menu deserves more attention as they don't have many options. Also the lounge is shared with Zuma restaurant so you don't have a nice hotel lobby to chill with your kid if you want to. The place is very big and it can be confusing to go to the room.

On arrival we were messed around, told we had been upgraded, we didn't want/like the "upgrade" was a downgrade in our opinion. Asked to have the original room we were booked, they didn't have it (presumably gave it someone else) so had to stay in a different room then move halfway through the stay to our originally booked room. They were not up front about any of this, slow and painful to deal with while providing a solution. Breakfast is sub par for a 4* hotel, let alone 5* The bar/Zuma were the highlight and reason we stayed having visited the prior yr.