Hotel Zen Airport

Honestly. This was fab. We booked last minute for myself and son to be near airport. Turned up early and they got my room ready before the check in time. Customer service was great. Pool was 2 twin beds and was small but spotless clean with everything we needed. Heated pool was great. Had snacks at Irish bar and food and staff were lovely. Went to the Pizzeria on the evening and again food was lovely and staff were great. We visited the bar inside and the reception throughout our stay and the staff were great. Top customer service as far as we were concerned. Booked the shuttle to airport. Arrived exactly on time. Another great service. Would deffo return if in the area. Lovely stay. Thankyou

I do not recommend this hotel. The hotel has a nice pool and a small bar. However, the airport shuttle wasn’t frequent enough and didn’t run reliably, which should be clearly stated on booking sites. This is why i ordered the hotel in the first place! The cleaning was poor, even though the cleaning staff seemed nice! English communication is almost impossible if you don’t speak Spanish. Some staff were friendly, but others were awful and unwelcoming. The location is okay, since i enjoy walking. But it’s a long, hot 25-minute walk to the beach and shops. I did not try the breakfast here. I stayed seven nights but only recommend 0-1. The price is way to high for what you get!! I wont be back here ever.

Hello everyone, I chose this hotel only because of the advertised shuttle service — they claim to have an airport shuttle every hour in the morning. Unfortunately, that is not true! The shuttle does not run every hour — it only runs if you have a flight. If you’re not flying but simply need to go back to the airport (for example, to pick up a rental car), they won’t provide the shuttle. So, considering this hotel is right next to the airport, not having a reliable shuttle is a major downside. Sadly, I won’t be staying here again. A few more issues to mention: • If your room number is 200 or higher, be prepared — there’s no elevator. I had to carry my luggage up four different staircases just to get to my room. Definitely something to be aware of. • And finally, the lovely surprises waiting in the room: a clogged shower, a cracked mirror, and a broken shampoo dispenser that was barely hanging on with a single screw. Wishing everyone a great day — but I don’t recommend this hotel.