Hotel Zentral Center

All I look for from a hotel is a good central location, a comfortable bed to sleep in and a great pool area, I use the resort bars and restaurants for everything else. The late deal I spotted for the Zenter Center appeared to fit the bill and I booked a double room for sole use for 8 nights with TUI for £710. SERVICE Reception was friendly and helpful, I was however surprised that they asked for a 50€ refundable deposit to cover any unpaid expenditure I might incur, I have visited 16 different hotels in Tenerife and this is the first to request a deposit. ROOM The room looks much like it would have done 20 years ago but was clean and the furniture was of good quality with lots of storage space. Most of the rooms here have no balcony but I didn't mind as I planned to either lounge in the room or on the rooftop pool area, sadly neither of these had any form of armchair only something akin to an armless kitchen chair. The bed was very comfortable and had good quality bedding which was changed on day 4. Other good features:- > Adults only, perfect for school holidays > Fantastic Aircon > Kettle with starter pack of tea / coffee etc > Hot powerful shower > Top quality towels changed every 2 days > Great rooftop pool with fantastic views and never busy Not so good features:- > Cheap disposable plastic drinking glasses > Although English channels are advertised they are only news channels > No hand wash / shower gel dispensers just a few sachets Many previous reviewers have commented that this is not a 4* hotel however the Spanish hotel star rating is based mainly on facilities and service rather than quality, this hotel has most if not all the facilities of other hotels but it also has business conference and meeting facilities which may have led to the achievement of the 4* rating. Overall good value for money but without improved room and pool armchair style seating I am unlikely to return.

Good stuff - all adults, nice lounge with pool table, good service from friendly staff, roof was nice plenty of sunbeds with a pool and hot tub soft bedding and plush towels that are changed daily, plug sockets in lounge to charge phone when checked out (adapter needed). Bad stuff- couldn't raise the blinds in the room so was forced to be in darkness the entire trip if I was in the room, very low staffed so both the bar inside and at the pool were closed for my entire trip however there are signs all over the hotel saying not to take your own up. Bathroom at the pool side doesn't have a lock on either door so had to reach to make sure someone didn't open it while I was on the loo. Didn't try the restaurant because there were already multiple reviews saying it wasn't good. My bedding was replaced one day with bedding that had holes in it. Overall, not the worst hotel experience I have ever had but I don't think I will be staying here again as there are plenty to choose from with balconies and good food etc.

I stayed at this hotel with high expectations given its supposed 4-star rating, but the experience was poor from start to finish. The facilities are completely run-down and feel like they haven’t been renovated in decades. Rather than cozy, the room felt like a cell: no natural ventilation, and the shutter closed so tightly it felt like being sealed in a bunker — no fresh air or daylight whatsoever. The room had a musty, unpleasant smell. Even the towels smelled odd and not at all fresh, which raised hygiene concerns. Overall, the atmosphere was deeply uncomfortable. Breakfast was yet another disappointment: extremely low quality, poorly presented, and lacking variety. For the price paid, this should not be something guests have to tolerate. This hotel clearly lost its 4-star status long ago. It’s not just a matter of aesthetics — the lack of proper maintenance is evident across the entire property. A complete renovation is urgently needed. I would not recommend this hotel under any circumstance.