Hotel Zilol Baxt

I totally recommend this hotel. The room was very clean, and the bathroom was spotless as well. They even moved our baggage into the room before check-in. The receptionist was very kind and helpful. I didn’t book this hotel myself — I was sent here because the hotel I originally booked was overbooked and had no room for me. We were worried about whether the bill had been paid by the original hotel, since the day before we had a similar experience and got caught during checkout. But the receptionist reassured us that we didn’t need to worry — the payment issue was between Zilol Baxt and the other hotel. Because I had unpleasant experiences in previous hotels, I was really happy to hear him say that. I was also sick during the night, and he kindly provided me with extra water. I’d love to stay here again if I return to this city.

I love this hotel. My choice was outstanding. Why? I was welcomed with a man who had a big and beautiful smile. His name is Almos. The view from my room is nice, too because there is a park in front of this hotel. The restaurants can be walked within 2~3 minutes. I don't want to mention the condition of the bed and bathroom. They are perfect! I totally recommend this hotel.

Terrible experience. I arrived with a confirmed booking, but the hotel told me there was no room available. They moved me to another room that was dirty, smelled bad, and had empty bottles lying around. The receptionist was extremely rude and spoke in a very disrespectful way. I didn’t feel safe and left the place the same night. And now they’re trying to charge me $90. This is completely unacceptable. Avoid this place at all costs.