Huatian Century Hotel

The hotel is an early building, there are no service staff at the gate, and it is difficult to park around... The front desk staff has been in constant trouble since check-in! The room I requested was reserved online. When I checked in, I couldn't find the reservation information. After I checked in, did other hotel staff call me via mobile phone to inquire? It’s strange, everyone has already moved in! What are you still asking? None of the front desk staff could understand the situation clearly. They couldn't distinguish the IDs they presented. When they explained to her, she couldn't understand them and said she hadn't touched them before! Please, both sides of the Taiwan Strait have been open for a long time, okay! The fee that needs to be paid and the payment method are even more unclear. She knows that they are foreign tourists, but she insists on her own words, and she cannot listen to the needs of the guests! It was only after we went out for dinner that I reported to her that the computer in the room could not be used because it could not connect to the Internet. It was not until the maintenance staff came that I realized that the entire building was offline. Why didn't the front desk know about this? There are some problems with internal contact work and reporting! According to the feedback, there are missing parts in small places in the room, or they have been worn out over time, and the front desk even asked if they needed them before sending them to them! It was really unbelievable to receive such an answer, and I couldn’t answer the conversation... For example: the light bulb doesn't light up, and when I pass my hand, my God! The top has been oxidized for who knows how long. The bathtub in the bathroom has no water plug? No proper sockets, dim yellow lighting. The toilet is not easy to press. Concierge without internal security lock. The cloakroom, which is more difficult to push and pull, seems to be something that other hotels have, but it is not provided inside. The unplugged refrigerator has a strange smell. Liuzhou, don’t you use refrigerators? The drawers on the main dressing table are poorly designed. Are there any wires running directly from the tabletop? The table lamps on both sides of the bed have only one socket connected to the rear. Passers-by basically need to use the sockets for electrical items. There is no suitable socket in the whole room! ……………? ? ? ? ? I would like to give some suggestions and impressions for service providers to make some improvements, because in today's society, whether domestic or foreign, what all walks of life sell is not only the goods themselves, but the more important spirit and goal should be ~ various services!