Hue Riverside Boutique Resort & Spa

Lovely setting, staff very helpful. Rooms are beautiful but a bit damp although this is likely to be due to the tropical environment. Didn't eat at the restaurant as menu not as authentic as it could be. Fun driving to and from the city on a motorbike. Very good shuttle service if required.

Our group of nine families stayed at Hue Riverside Boutique Resort & Spa last weekend. While the location along the Perfume River is peaceful and picturesque, it was unfortunately one of the few highlights of our stay. We arrived around 2 PM on a hot and humid afternoon, expecting a warm welcome. Instead, there was no staff on hand to greet or assist us. A tray of cool drinks was placed inside the reception room, but guests had to serve themselves — without a word of welcome, explanation, or orientation. For a resort that promotes itself as a boutique experience, this lack of hospitality was disappointing from the outset. The resort’s appearance is rustic, but not in a curated or charming sense. It felt tired and poorly maintained. Rooms were basic and dated. Service throughout our stay was minimal and lacked any personal touch. While the riverside setting is lovely, the experience overall did not match the standard advertised — especially in terms of service and accommodations. I hope the management takes feedback like this seriously and makes meaningful improvements, as the potential is certainly there.

This four star hotel is in serious need of renovation