Hyatt Centric Mountain View

This was our second stay at this hotel, and we loved it just as much as the first time. The front desk staff is always friendly and welcoming. Our dog absolutely loves the dog park right next door, which is such a nice bonus. The location is super convenient—close to great restaurants and grocery stores. The hotel itself is clean, comfortable, and offers a solid breakfast to start the day. We’ll definitely be back again!

We stayed in the VIP King Suite room for a week. The room was spacious and well equipped. Only complaint is that the room soon needs a deep clean. The upholstered furniture is pretty dirty and the shower is ready for some bleach. Other than that the room was great. We really enjoyed watching the dogs in the dog park from our balcony. Parking in the garage was easy and the staff were very friendly.

Overall, an ok stay, but too many issues to be worth staying again. Front desk was nice, but the room itself was mediocre with multiple problems. First and foremost, the floors are super thin. If you're a light sleeper, forget about it. You hear (and even feel) the upstairs guest each time they walked around, moved a chair, etc. A/C did not work when we arrived. Maintenance tried a couple things and eventually got it to at least turn on, but even after being fixed, it was very weak (the room would heat up by 5 degrees each afternoon even with curtains shut). I can't imagine staying here on a hot day--it was only 75 outside at its peak, but due to direct sunlight, it heated up like a greenhouse. The room was decently clean until you look closely. The window sills were filthy and under couches had trash left from previous guests. The pool is small but the hot tub is pretty big. Both were clean and got nice sun during the middle of the day. Walking distance to multiple restaurants and grocery stores.