Hyatt Herald Square New York

I got an excellent rate and I took a chance. But I was wondering what would be wrong with this hotel, since the nightly was so much lower than comparable hotels, and even hotels that were lesser. I was pleasantly surprised to discover that this hotel was perfectly fine. It’s small which is not a negative. The location is ideal, and anything you need is close by. The staff, and room were excellent. The room was nicely designed, and big enough for one person, and not cramped. The little fridge was convenient. The bed was comfortable, and the I had no overnight noise issues. The decor was pleasing and the room looked like there had been recent updates. That bathroom was clean, and the shower was roomy. Best of all, unlike other places I've stayed at recently, the shower water didn’t leak all over the floor. I will stay here again.

This is my second stay here. Great location for food as the Korean town is the next street and the Empire State Building is two streets north. You can see it from the roof top bar or higher floor rooms facing north. The room is a good size for NYC and the King bed is very comfortable. AC worked well for the 90+ days in NYC and shutting it off for quiet night works as the room can keep the heat out overnight.

Excellent location and rooms – rooftop is a gem! The hotel has a fantastic location, and the rooms are excellent – clean, spacious, and comfortable. The rooftop is a real treat and definitely one of the highlights of our stay. Unfortunately, the dining room service was quite slow, and there were frequent shortages of food or sometimes no chef available. Hopefully this will be improved