Hyatt on the Bund Shanghai

We had a great stay at this hotel. It is located in the North Bund area, close enough to the main Bund attractions, but far from the overwhelming crowds. Best of all, it offers a breathtaking view of the Shanghai skyline. If possible, request a room in the left tower for the best views of the Oriental Pearl Tower. The rooms were spacious, clean, and well-maintained. Service and staff met expectations throughout our stay. We also made use of the gym, which was large and well-equipped with a wide variety of machines. An added bonus was the indoor heated pool, which made for a relaxing experience. There could be some improvements in the lobby. During our stay, the hotel hosted several conferences, so the area was constantly busy and crowded. Seating in the lobby was especially limited, with literally only six chairs, which felt quite insufficient given the number of guests. Breakfast was another highlight. It featured an impressive spread with a wide range of international cuisines and many seating to accommodate many guests. Overall, it was a very enjoyable stay and we would gladly return.

Great location, clean and safe. Just a quick 5 min walk into the main tourist area on The Bund. Arguably the best view in the city on the roof top bar. The staff was great as well, i can't remember the skinny girls name who works at the bar up top but she provided great service.

This is not a 5 star hotel. Our room had coffee stains from previous guests and a ball of black hair on the carpet all week. The toilet clogged, as it did for others on our trip. Concierge often didn’t answer calls, and when we raised a taxi scam in real time, they showed no concern. The breakfast buffet had long lines, dirty tables, and frequently ran out of juice, jams, and cereal. This is a 3.5-star hotel at best. Location was good, and we appreciated the 3pm late checkout, but we won’t be back.