Hyatt Regency Calgary

My friend and I visited Canada for the first time from Australia. We had such a lovely time at the hotel and all the staff we interacted with were very friendly and helpful. Especially the lady who checked us in (I'm so sorry I forgot her name, please give her our regards!) who was also originally from Sydney just like me! The welcome card I received was very heartwarming and the benefits offered for employees were great as well. Concierge were always ready to help and Housekeeping requests were always answered promptly. The property is so conveniently located near tram stops, Calgary Tower, Stephen St which made it easy for us to walk everywhere and explore the city. I would absolutely love to come back and stay again!

While the exterior of the Hyatt is drab, there is much to love about it. Yes, the rooms are well appointed and the staff is gracious and pleasant. The 18th floor pool, hot tub, sauna and fitness room are beautiful and well maintained. Having a changing room and swimsuit wringer at the fitness area was very useful. The view doesn't suck. I always appreciate plush bathrobes which we used throughout our stay. Filtered and UV purified drinking water in the room was an unexpected find also well utilized through our stay. The cafe on the lobby level offered delicious and healthy snacks, including fresh fruit and veggie wraps, unusual for a hotel. There is a spa on property, two restaurants on property and endless restaurants on Stephen avenue, easily accessed through the side entrance. There was live music in the lobby on the weekend. If you are not inclined to walk or drive, you can rent a scooter or use the tram which is located right behind the hotel and has free service between five downtown stops. There is on-site self-pay parking available which is very convenient but operated by an outside vendor. We encountered glitches using it though it was finally fixed.

Excellent hotel right next to the Calgary Tower. A few blocks away about 36 restaurants sit along a street that has no cars. Nearby the river and shopping. Hotel has one fancy restaurant and a Starbucks (That closes at 3;00 pm). The hotel is connected to the conference center so attending conferences is easy. Taxis and Uber stop at the hotel so transportation is effortless. This is not a super fancy hotel but quite comfortable and the staff seems happy to assist you.