Hyatt Regency Guam

This hotel will be very nice if you have kids, always many kids here. I love this beach, it’s sandy and clean, and shallow water. Room has extra bed, even though outdated furniture very simple but outdoors with many pools around for you and your kids that is all needed for fun on the sun. Just be sure apply sunscreen because get burn here so fast and so easy. Food at the hotel restaurants are very good, but its too pricey. But if you walk outside of the hotel in any direction you find cheaper places around to go eat and much cheaper.

Overall the room we stayed in looked a bit dated but more modern than some hotels here on Guam. Bathroom was good and clean as was the overall room, no complaints here. Room service was good and all the staff throughout the hotel was very friendly. We only had one very strange incident that happened after 36 hours of our stay here. At around 7:30am we found a folded letter that was shoved down our door saying that our room needs inspection by the manager as we had our privacy sign on for 24 hours + (!?!) I've been to many hotels but never had this notice after a little more than 1 day stay. Look we're not loud,don't have the TV on loud, even on a club/lounge level so we paid more than enough for the room. I called the manager and told him how upset I was about the tone of the note. Look they called us about anything by room phone,even asking if we enjoyed our stay so far, which we did, so why not call us instead of a letter? It made me feel like a not-wanted hotel guest. After talking to the manager in person,he agreed that the letter should be phrased much better and said they would review that policy. Let's hope so as it negatively impacted our stay. On a positive note the restaurants are awesome and especially their Italian restaurant is worth a dinner (or 2). However, due to the drama with the letter I will reconsider another hotel on Guam first again before going here again. Too bad though as the pool is awesome and one of the biggest one on the island.

Great hotel with lots of pools and direct beach access. Breakfast was great, though it cost $34. Its buffet style is from traditional Asian cuisine to American classics. If you're not in the mood for breakfa, t no worries, the buffet has brunch type items like salmon and broccoli 😋. Unfortunately I was there working and didn't get to eat there for dinner. Location is walking distance from other restaurants and shops less than 10min ride to airport. Rooms on club floor are spacious and my coworker was on the 7th and stated the same. We both had great views.