Hydramis Palace Beach Resort

A Truly Unforgettable Stay – Highly Recommended!❤️❤️ But what truly made this experience so special was the incredible staff. Every single person we encountered — from the reception team to the housekeeping and restaurant staff — was warm, professional, and genuinely kind. They went above and beyond to ensure that we felt comfortable and cared for throughout our entire stay❤️❤️😘😍

I recently stayed at this hotel and, overall, my experience was mixed. The food was average — I would rate it 3 out of 5 stars. Although the hotel offers an all-inclusive package, many items still come with extra charges. You have to pay for cocktails, non-alcoholic beer, champagne, and even snacks by the pool, which was disappointing. The minibars in the rooms were empty, and not even water was replenished daily. The only way to get water was from a machine, and guests are not allowed to fill bottles, which is very inconvenient, especially in hot weather. The beach was also a letdown — very rocky and uncomfortable to walk or lie on. It’s definitely not ideal if you’re expecting a relaxing beach experience.

Receptionists and kitchen/ restaurant personnel were always really nice and helpful!! Food was always really good. Unfortunately on the pool bar there was one unfriendly and all the time grupy guy, who even loudly complained that “everyone wants something else”. Besides that, the rooms were little dirty and wet. In the first night we have AC issue - water started to leaking out of the device. Entire floor was covered with water. We immediately reported this to the reception, and it was repaired in next 20 min, unfortunately nobody clean the room, which I had to report again, and it was cleaned but really clumsily. Basically only where it was visible, under the furnitures, bed the water was left. Also the AC was extremely loud that you couldn’t sleep wile it was on, and without it was hot like hel. Thing that bothered me the most is fact that people can smoke cigarettes there. In the bar, in the restaurant garden, by the swimming pool, on the beach. It would be ok if there will be for example sides for smokers and non smokers, or zones. Sadly that was not the case, it was mixed, because of that we were forced to smell and inhale the cigarette’s stench whole week long. Even in the pool bar inside, where there was a big sign “smoking not allowed” people were smoking and personel from the bar did not react, when I approached the lady, she acted dumb and said in Czech “ne rozumim” which mean that she does not understand. In general the entire experience was good, but the hotel definitely is not 5 star, max 3 - as you could see and feel that everything is used and fatigued. Also cleaning service were all the time leaving the balcony doors unlocked for my room, and it was on the ground floor, which is quite rude. For sure if anything would be stolen hotel will not take the responsibility. Also hotel should be more assertive regarding kids. Many of them were all the time screaming, crying, running ect and their parents did not react, or act with the attitude “I’m on holiday, so I am here to chill not to take care of my kids”.