Hôtel Club mmv Le Flaine

The hotel was perfect for a two week ski holiday - well located centrally with views of the pistes, minutes from the slopes, ski hire shops, bars and supermarket (not too noisy as Flaine isn’t too lively a resort); spacious bedroom with good storage, comfy beds and blackout curtain; delicious food and plenty of it, self serve buffets with water/ wine/ juice included at dinner (half board worked well and kept costs down); friendly staff; small spa with sauna, steam room and jacuzzi (although has to be pre-booked and only three visits per week); large boot and ski locker room; and a bonus which helped enormously with a sweaty spring skiing two weeks was a laundry facility. We would definitely stay again.

An excellent 3 star hotel with good food choices at breakfast and dinner. It was French holidays and the hotel was full of parents with children and for us personally , we would have much preferred a quieter hotel , more likely adults only. The spar was good but unfortunately broke down twice during our stay. The hotel has a fantastic location and the slopes are easily within walking distance. We used ski set to hire our skis and went there at 9am to pick up our skis but had to wait over an hour to be seen due to the number of people getting fitted for ski boots. Its a pity that there was not a separate queue for those people that just wanted to pick up ski . We waited in the shop with lots of crying and screaming children for over an hour on THE only day of our trip that the weather was excellent as the rest of the week we could not see where we were skiing as the weather was so poor.

I have stayed at this hotel previously on five occasions. It is convenient to the ski slopes and in the centre of Flaine. The ski boot room is heated and secure. Last few weeks in the season are AI. Top two floors are exclusive to Crystal, the other half of the hotel is split between French or other European groups. The entertainment is French orientated which some UK visitors really enjoyed. Rooms are great with mostly balconies and very good bathrooms, Thus year the quality of the food (adult food) at dinner times was really poor and repetitive. Desserts were excellent! Maybe pizza/pasta every night is fine for families wishing something simple, which was for us when we had young children. There was no orange juice for breakfast for example, otherwise breakfast was decent. Staff were very hard working and helpful. Nice bar and balcony area. Our biggest issue was that we booked a room for 7 nights, yet the hotel decided to close early and left us to arrange another hotel for our final night with a few weeks notice . Expedia were of zero help. MMV offered another resort, however we had transfers, lift passes and ski hire all arranged. MMV added additional stress that was avoidable, it is not easy to make a hotel change during a ski holiday, moving all the equipment somewhere else. We were refunded one nights stay. The neighbouring hotel Totem was exceptionally accommodating, allowing free early check in(6pm at MMV) and use of their boot room the night before.