Hôtel de Brienne

Wonderful hotel, the rooms are modern, attractive, comfortable, very compact, felt tight for two tall people but the comfortable beds and super friendly and helpful staff more than made up for that!! The breakfast was good and varied. There was a small glass of diced pears and diced blue cheese that is my favorite combination AND a great fruit smoothie that made my day. Pears and banana I think. It was just yummy and a perfect start to the day!!!!!!

I stayed in a single room that was surprisingly spacious, very clean, and had a super comfortable bed and pillows. The staff were extremely friendly and helpful throughout my stay. Breakfast was simple but offered a variety of options to suit all tastes, including a delicious selection of French pastries. The hotel is located in a peaceful area, and the entire city is easily accessible on foot or by bike. There's also a convenient airport bus stop just a few meters away. I highly recommend this hotel and would definitely stay here again.

We checked into what felt like a sauna on the first night. When I went down to reception to raise the issue, I was informed there was a fan in the room “for additional comfort” and was shown how to operate the air conditioner. The next day, our room was not cleaned. By midday, I contacted reception and was told housekeeping was still attending to other rooms. By the evening, I inquired again, only to be told that the cleaners had gone home and had likely forgotten our room altogether. At that point, I considered checking out, as this level of service is unacceptable for a four-star property. However, I was asked to give the hotel another chance. I was also informed that the air conditioning unit had been faulty and recently replaced—which perhaps explained the fan in the room. Things did improve somewhat after that, but upon check-out, I received a phone call shortly after the official check-out time reminding me that I was late. As a frequent traveller with elite status across several major loyalty programs, I can confidently say that most hotels would overlook a minor delay in check-out—particularly in light of a service lapse of this magnitude.