Hôtel Des Gouverneurs

Beautiful, historic, very quiet hotel with a comfortable and updated, spotless room with exceptional view. I had the least expensive room and it was large enough (euro standards) and had closet space for a week’s stay for two people. The bath had double sinks and all toiletries, robes, slippers were provided. The power outlets were well placed by bed (2) and in bath (1), wi-fi was good but bring your own entertainment as the TV was a bit of an afterthought. Safe of sufficient size for a tablet or small computer and accessories. Service was super friendly and helpful.

Amazing view from our room of the port, which was really big and had all the facilities you'd expect. Convenient for the old town and the sea front, we really enjoyed our stay here.

I booked this hotel expecting a room with a sea view, as shown in the photos. Instead, I was given a room located two floors underground, with no sea view at all. The listing was extremely deceptive. The photos showed high floor rooms with balconies and unobstructed views of the sea, which clearly do not represent all the rooms. Our room not only lacked a view but also had no privacy. People frequently stood right outside our door, smoking and taking photos. We had to keep the curtains closed the entire time just to prevent strangers from peering inside. Even in the hotel’s own “sea view” photos, the curtains are closed in some images, probably for the same reason. There is no elevator, so be ready to carry your luggage down several steep flights of stairs. The room itself was not clean and we found bugs inside. When I raised these concerns with the manager, a woman with a mole on her upper lip, she was rude and dismissive. I asked for a partial refund or at least a complimentary breakfast due to the misleading listing and poor experience, and she refused both. She should not be dealing with guests. As a final impression of the hotel’s standards, take a look at the dirty fishbowl in the lobby. The water is cloudy, filled with waste, and the fish is visibly swimming in filth. If that is how they maintain the condition of a fish tank that every guest walks past, you can imagine how little attention they pay to cleanliness elsewhere. I left feeling scammed. I do not recommend staying here unless you want to be misled and treated poorly.