Hôtel du Jardin
Saint-Felicien · Canada · 1400 Boulevard Du Jardin
About Hôtel du Jardin — Luxury Boutique Hotel in Saint-Felicien
Hôtel du Jardin is an exceptional 4-star hotel in Saint-Felicien, Canada. Guests enjoy a distinctive experience combining world-class facilities including bar, beach club, restaurant, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.1 / 5
We were supposed to have a breakfast with our room to find out no breakfast. Nothing. What can you offer us in lieu. Nothing. Wanted a coffee. Had to pay for it. I wasn't pleased with the answers or how to take care our situation.
Rooms were basic and bathrooms were small. Had a community microwave out in the hall? They couldn’t afford to have one in every room? They charge $180 for a basic room. No where on the website did it say the restaurant or lobby bar were closed? Definitely would not recommend and probably why the parking lot was empty.
Checked in, and after we checked in we were told the elevator was broken. We were on the 6th floor. At least the elevator went to the 4th and we used the stairs for the remaining 2 floors. In the morning the elevator could not be called so we had to go down the stairs from the 6th floor. When we decided to leave early due to the inconvenience the hotel staff informed me that because we didn’t give 48 hours notice we had to pay for the rest of the stay. Horrible customer service. I will be traveling here often to visit my client in the area and will never stay here again. Poor customer service and overpriced rooms for what you get. Avoid this place, give your money to people that value you as a customer.