Hôtel Eliseo

The hotel recently got renovated, very clean, fresh and they have 4 elevators which is an important thing. The location is superb, as it's waling distance to the sanctuary. Only 5-7 minutes walk The breakfast was simple, doesn't leave a good impression on me to be honest. They have separate room for FIT guest and Groups. The dinner we had was amazing ! The only downside for this hotel is their bathroom. They have bathtub in each room to accommodate their Japanese Market. The thing is their bathtub is smaller compared to the bathtub at hotel in Japan, I travelled to Japan a lot of times that's why I can easily tell the difference. Due to the small size, it's hard to stand firm on the bathtub. To make it worse, they have a small glass next to the bathtub, which I can't understand why. The glass is not fixed to the side of the bathtub, so it moves back and forth if you push it just like a door That thing is concerning as it is very dangerous for elderly people, in case they slip at the bathtub and reflexively hold the glass it would be disastrous I guess this hotel is pet-friendly because I saw people brought their pet to their room, and I once heard a dog barking while walking through the hallway

Our visit was part of a Pilgrimage to Lourdes so a large group. Full board, breakfast , 3 course lunch and dinner, far too much. The quality of food varied from lovely traditional home cooking to disappointing pre-cooked "ready meals". Maybe less food at lunchtime with a better quality dinner time meal. Staff are exceptionally hardworking and always pleasant despite being rushed off their feet. One thing to be aware of for those who are infirm or in a wheelchair is that the hotel is on an exceptionally steep hill.

Paid 1000 pound for flight and hotel, this was with a group. It’s ok the rooms are adequate, the staff in the restraint are quite rude, and tried to scam two people on drinks. The food is more like being part of a cattle rotation, where it’s just in and out, no choice on what you have, tried asking for salad and was told it’s for vegetarian only. How did they know that I’m not that? We also arrived three hours late due to the plane and coach being late so had a terrible day, got to hotel had dinner, they where annoyed and rude about us being late. was told rooms where not ready due to a group before us so waited another hour to access room. They then gave wrong room cards to different people so nearly had someone come into my room. It was ridiculous honestly, I won’t be coming back to the hotel again.