Hôtel Font Mourier
Cogolin · France · Quartier Font Mourier
About Hôtel Font Mourier — Luxury Boutique Hotel in Cogolin
Hôtel Font Mourier is an exceptional 4-star hotel in Cogolin, France. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, beach club, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.4 / 5
Amazing spot away from the masses, but still a short drive to the city. We had a great time. The staff is very friendly, they put on small fun theme parties at night, and the multiple pools were great. I highly reccomend. Not to mention free parking and a great bar/lunch menu.
I stayed at Hôtel Font Mourier recently, and while the setting is undeniably beautiful and peaceful, the experience was utterly disappointing — especially for a hotel charging upwards of €600 per night. The service was inconsistent, bordering on disrespectful. We were blindsided with hidden charges during brunch, including a €49 fee that was never disclosed prior to dining. One of us didn’t even eat — just had a cocktail — yet we were still charged for the full brunch without explanation or fairness. What was worse was the way staff handled the situation. My friend was approached in an aggressive and humiliating manner over the payment, and the incident felt racially charged. When we raised the issue, the restaurant manager responded by yelling instead of resolving anything — completely unprofessional. That night, a staff member barged into our room without knocking to demand payment. This kind of intrusion is absolutely unacceptable. When confronted, they denied it all at the front desk — gaslighting us instead of apologizing or making amends. For a property that claims to be “luxury,” the level of hostility and lack of accountability was shocking. I’ve stayed in many hotels across Europe — this was hands down one of the worst experiences I’ve had. I would never return, and I do not recommend this hotel to anyone expecting professionalism, respect, or basic hospitality.
So we booked this for our anniversary trip. 1. On arrival. Given the wrong room so the next morning the on set of knocking the door was all we got. 2 my partner said he would cancel the booking and live elsewhere because this was such bad service 3. Room changed. And no water to shower with. See video 4. Rooms - they need a duster and hoover. Bitten twice in bed. 5. No iron available. Thankfully we brought a back up steamer 6. The “comfort” room is so small. In the bath into the toilet. 7. Bed - very small and uncomfortable due to 2 beds being joined and you could feel that. The worst part - without running water in the shower we could not wash hair or shower. We had to use the sink and flannels. Their staff did not show up even after 2 calls and it wasted our Saturday !!