Hôtel Jardins Secrets

I’m absolutely in love with this place. This hotel has a soul — full of charm, elegance, and character. Every corner tells a story, with thoughtfully curated antiques and refined taste. I must have taken hundreds of photos — the details are simply mesmerizing. It’s a true embodiment of the French spirit, authentic and full of atmosphere. A magical experience. Highly, highly recommend.

Absolutely deserves the 5 stars. Unique boutique hotel with a personal approach and massive attention to detail. It is history made modern and comfortable. The rooms are large and spacious, and every common area is an art. Yes, many items are everywhere so that it can be challenging with kids. The staff is accommodating and polite, and at the same time, they are natural and casual. Victoria is the primary driver and ensures that every guest has everything needed at all times.

I booked Jardin Secrets as a special treat for myself and my boyfriend for New Year’s Eve, I found it on Mr and Mrs Smith which is usually reliable in terms of a certain level of service. It is a beautiful building and I’m sure lovely in summer but unfortunately in winter it just felt a bit like a drafty old house. We booked a jnr suite which was barely bigger than a regular room in most hotels, the heating in half the hotel was off and therefore unusable which was a real shame and took away any magic that might have been there. Since there were only 2 rooms occupied when we arrived and half the heating was off there was an issue with the hot water so using the lovely bath in the room also because a chore of going back and forth to reception. Everything was charged as extra (i have never stayed in a 5* hotel boutique or not that charges for the spa facilities) we ended up just feeling ripped off rather than looked after as you would expect from somewhere charging €500 a night. I’d come straight from being away for work and wasn’t able to make plans for New Year’s Eve before arriving, when I asked the man that served us the first night for suggestions I was told to try google or Facebook which literally blew my mind - zero local knowledge. Overall a very disappointing experience.