Hôtel Koh I Nor by Les Etincelles

We had an absolutely incredible stay at this hotel in France! The rooms were spacious, beautifully designed, and incredibly comfortable—truly a perfect retreat after a day on the slopes. Breakfast was top-class, with a wide selection of delicious options to fuel us for the day ahead. The staff were outstanding—friendly, attentive, and always willing to go above and beyond to ensure we had everything we needed. The ski-in, ski-out access was a total game-changer, making our time on the mountain so seamless and stress-free. We couldn’t have asked for a better experience and will definitely be back for another unforgettable stay!

We stayed four nights here mid-December and had the most wonderful time. The customer service is top-notch. I find it rather surprising to read some negative reviews, because we had the best of service here. Everyone, from the front-desk to the drivers, who took you up and down to the market always served with a smile. The food was great but the breakfast could surely do with more variety, as we found it was the same for all the days we stayed. Guess, ski resort guests typically longer and to see the same breakfast everyday would get boring. The ski facilities are on point and the staff too helpful and friendly. Overall, super stay and we would visit again for sure, for the fabulous views and the warm hospitality. Thanks guys!!

We stayed here a week with a party of 13. For the price you pay, I would expect much better. Hotel staff are good and rooms clean. Spa facilities are good. Ski shop staff are excellent. Hotel restaurants are very poor. Poor selection, especially if vegatarian. Given the cost of dining there the service is found wanting. We made a reservaton for 7:30pm only to be served food after 9pm. In addition, some of the food served caused illness to our party, likely due to the fact the kitchen was too slow at serving guests. When raised with management about uncooked meats, they just shrugged and said it wasn't their problem. Hotel billing system is also completely broken. Our end of week bill contained other people's orders, double counted food we consumed and also didnt have a proper system to track expenditure meaning we had to go through it with staff for over an hour. When we went through it they still made so many mistakes when bills were restated the next day. This isn't a one off either, staff told me they have this issue with a lot of guests. For the premium price of the accomodation and food paid, I would expect much better. Doubt this hotel would still be a 5* hotel if reviewed today.