Hôtel Le Pavillon

Great location. Reception a little small and hectic, rooms only ready by 4pm but very spacious. Beautiful scenery. You can charge your car at a reasonable rate. Voiturier professional. Nice spa but book treatments long in advance. Breakfast too expensive for what it is. For 30€pp I expected more choice.

There was only one person at the front desk handling all guest check-ins and helping them to their rooms. The hotel was sold out for the day and having one person at the front desk and assisting guests is an issue that the manager should've foreseen. The front desk lady was helpful and showed us to the room as soon as she could. The room is well laid out with a nice balcony. The bathroom was clean and spacious. There was no iron in the room, one was provided after calling the front desk. But the ironing board and the iron have seen better days. A board full of spots and a leaky iron. No one at the front desk seems to want to help us with our luggage at checkout as well.

Great potential by no service. Really disappointed that the hotel : - does not offer a vallet service and that you have to park your car outside of the hotel - American Express was not accepted - there is no laundry service who can support ad hoc request (they suggest you do it yourself) - the gym is open after 10am and close at 8pm… really limited timing to do your daily sport. - nail spa was not operating during opening hours when service was disclosed. We came in addition during a period when the next door casino was going through renovation… not best environment. I ll encourage the management to engage into service process improvements and redesign the spa services. Not good value for money…