Hôtel Le Strato

This service is beyond all the expectations! Also the ski-in / ski-out slope is really convenient and easy to get. I do hope to come back as soon as possible. Thanks to all the team for making this holiday special ❤️

We had a wonderful stay here. The staff could not do enough for you. Everything was taken care of. From unpacking your car and bringing your bags to the room to sorting out your reservations (I would suggest to make your reservations in advance. As we visited in high season some of the places we had in mind were already full and we couldn’t get in). They took us to and from the town whenever we wanted. Even greeted us with our jackets after dinner in town to bring us back. The service is truly above and beyond. Ski room is wonderful, they take care of everything. They even help you with your equipment, ski passes and greet you with warm crepes after a long day of skiing. Restaurant is wonderful. Every dish on the menu we had was great. They even offered to make an off the menu item for my husband which was incredibly nice and tasted great. Breakfast selection isn’t large, however everything they have is extremely delicious. Definitely recommend ordering from the menu as well. Had the best French toast I’ve ever had here. Room was gorgeous and comfortable with everything you need. Closet was spacious which with the amount of gear needed for skiing was definitely a bonus.

As a regular skier and visitor to Courchevel and a fan of top tier hotels like K2 Palace, Hôtel Barrière, and Cheval Blanc, my recent stay at Hotel le strato did not meet Courchevel’s high standards. Pros: Clean and nicely designed rooms. Good restaurant, though adding more dining options would improve the experience. Cons: Bathrooms need improvement. Small gym with limited equipment. Inefficient spa and crowded ski room (also inconveniently located on a blue slope , not the best for kids and beginnes). Concierge is understaffed, making service slow and ineffective.Some of them were rude. The GM lacked customer focus and problem solving, dismissing requests without effort . SLH member benefits were not honored, despite multiple follow-ups. Despite sending multiple emails, nothing changed, nor does it seem like anything will. For the cost of two suites for a week 30000€, I expected much better service. I hope management takes this seriously if they want to reach the standards of other luxury hotels in Courchevel and to retain customers.