Hôtel Mercure Chamonix Les Bossons

We enjoyed at our recent Easter break stay at this hotel. The staff was excellent, hotel was very welcoming and in a quiet area. The breakfast was very enjoyable and especially the kids had an amazing time at Hotel Mercure Chamonix les Bossons. On arrival we were warmly welcomed, and given a free upgrade. We had filled in a pre stay survey and been given lots of tips, this was a nice touch.Our rooms was clean, cosy and modern, with everything we needed. The shower was amazing!! The staff were really nice and couldn't have helped more. We would highly recommend this hotel, great location and child friendly.

We had a lovely stay. A relaxing, swim, sauna and jacuzzi before a superb dinner. The hotel is in a beautiful setting and I cannot fault it...apart from the awful shower in the bathroom. The room was clean and the staff were very helpful. Good location for Monte Bianco tunnel to Italy. Highly recommend it.

Let's start with saying that I won't be visiting this same hotel any time in the near future. First of all, the hotel is located not very close to the centre of Chamonix, however, it takes about 10 minutes ride with train to the main station in Chamonix. But the Taconnaz train station is a bit hard to find and you need to flag the driver, otherwise they won't stop. Train goes once every hour. Taxi is about 25 euros, and if you decide to walk it's about an hour and 15-20 minutes walk. Back to the hotel, the staff is okay although they speak very limited English, especially those who serve breakfast. They ask for your room number every morning, but do not understand. Breakfast was very limited, mostly cereal, some croissants, cheese and salami. Lunch was also limited to mostly salads and chicken in all its variants. The hotel has some weird smell to it, it smells old and not renovated for years. Rooms were very dark with weird brown colors and shades, the toilet is separated from the bathroom. The bathroom was the best looking thing in the room. The view was nice, but the air conditioning did not work. We were woken up by a drill noise at 8 AM on Friday. Totally unacceptable behavior from hotel management. Also the room cards weren't working properly, got mine changed four times in four day stay. The sauna didn't work since it was destroyed in a fire few days earlier. Overall, wouldn't recommend the hotel except if you have no other choice. Wouldn't be coming back here.