I Pavilion Hotel Phuket

Well situated within old town. Not far from all the restaurants and close to bus stops. Bus stops to the various beaches can be found not too far either. The room was mostly clean, and the bed was decent.

Do not stay here. We arrived for a 3 night stay. As soon as we entered the room we were met with a very strong smell of mold and dampness. There is no option to open a window so the rooms have probably never seen fresh air! The towels and sheets were stained. Surfaces and corners of the room were dirty. The window with the “mountain view” was absolutely filthy. Stayed one night and the air quality was so filled with mold it kept us awake. Checked out and rebooked new accomodation. Place looks way nicer in the photos than in real life. Also the lift doors closed on us. Pool area needs serious refurbishment and some seating.

We were initially greeted by a friendly staff member who kindly showed us to our room, but unfortunately, that’s where the positive experience ended. The moment we entered the room, we were hit with a strong moldy odor. As we began to inspect the space more closely, things only got worse. The room was extremely dusty—thick layers of dust behind furniture and near the bed, easily around 5mm thick. The air conditioner was filthy, which explained the musty smell in the room. It was honestly hard to imagine sleeping in such conditions, breathing in all that dust overnight. The bed had multiple yellow stains, which was deeply unsettling. There were also dirty shoe prints near the entrance, adding to the overall lack of cleanliness. In the bathroom, there was visible mold in the shower, and lighting was very poor—especially considering there were no windows. We immediately returned to the reception to check out. The staff offered us another room, which they called a "Penthouse." While it was slightly better, it was still dusty and not up to a livable standard. We asked for a refund and, after speaking with the owner, were offered only 50% back. We left and booked a different place entirely. Based on our experience, I cannot recommend this hotel. The rooms need a serious deep clean and some proper maintenance. No one should have to sleep in conditions like that.