Iberostar Origin Bella Costa

We had a wonderful stay at the Bella Costa. The family suite was perfect for us. There are two huge bedrooms upstairs with their own bathrooms. The main floor has a large seating area, table and four chairs, small fridge and a bathroom. Although the rooms are showing their age, everything worked as it should and was clean and comfortable. The restaurants were wonderful with the buffets having various fresh deli meats, cheeses and buns. There was soup at each meal as well as fresh salads and fruit. There was fresh to order eggs or omelette at breakfast and the lunch and dinner buffets offered fresh to order fish and meats. Always fresh buns desserts and juice too. There was staff were all outstanding. Everyone was professional, welcoming and hard working. This is a smaller resort but they have everything a large resort offers including daily shows and activities. Everything is very close to get to and the beach is breathtaking!

We have been to Varadero before but this time it was very memorable at Bella Costa. We celebrated two of our children’s birthday with the help of the hotel staff especially Dayagne and Ana who went over and above to make it special for the kids with a surprise decor and cake in the room (the decor was paid for). The beach was stunning with beautiful turquoise water and white sand. The rooms were dated but it was still great we had the family 2 room suite which gave us our personal lounge area on the first floor and two rooms on the second floor. Only bad thing was the safe not working in the room but we didn’t need it, so didn’t matter. The staff were great all around, doesn’t matter where you go, the staff was there to assist and help in anyway with a smile. Definitely coming back with the family again!!! Keep up the great work Bella Costa!!!

Stayed here for 7 days. Rooms are really badly maintained. Sewer smell in the washroom. We had to pay extra $500 to do an upgrade to one of the suites because the AC in our first room was not working. The washrooms throughout the resort never had hand soap or Toilet paper ever! I saw a few cleaners just stand outside the washrooms and no nothing while the washrooms always remained dirty. I saw staff washrooms also never had handsoap so I wonder if the servers or kitchen staff even washed their hands. There was a ton of food but it was all the same food for breakfast, lunch , dinner and snack bar. The 3 restaurants were an absolutele joke. Same menu for 3 types of cuisine - cuban, Mediterranean and Italian. The staff are really friendly but some of them at the snack bar will make weird faces behind you if you don't tip them everytime. Entertainment was fantastic every night after dinner! Enjoyed that the most as well as the beautiful beach. Probably won't be returning back.