Ibis Styles A Coruna

Nice and modern hotel with rooms big enought.We were missing only the fridge (but you can use fridge on reception).If you have a luck, you canpark in front of the hotel free, otherwise they have underground parking for €10/day.

Very disappointing experience! Upon check-in at Ibis La Coruña (Spain), we immediately noticed a strong and unpleasant sewage smell in the room. We reported this to the reception and asked to either fix the issue or change the room. They promised to take care of it by the time we returned. However, four hours later, nothing had changed — the only thing staff did was spray some air freshener, which made things worse: now it smelled like a mix of sewage and chemicals. Unfortunately, we also discovered that the hotel is located in an industrial area, which wasn’t mentioned beforehand. Opening the windows is not an option due to the poor air quality. Reception staff showed no willingness to solve the issue, nor did they offer any alternative. Such treatment of guests and room conditions are unacceptable for a hotel of this standard. Not recommended.

When checking into the room, we noticed an unpleasant, sharp smell of sewage. We contacted the reception with a request to fix or change the room, they promised to sort everything out by the time we returned. Four hours later, when we returned to the hotel, nothing had changed, except that the workers treated the room with an air freshener! And it began to smell like a mix: sewage + air freshener. The hotel is in an industrial zone, unfortunately, we found out about this when checking in. It is impossible to open the windows! The air is of terrible quality. Later it turned out that the hotel has a machine for ozonation and air purification. The cleaning process takes about 1 hour. And they cleaned our room, but we were forced to wait in the bar until 23-00 while they worked. Although we planned to rest before getting up early. Question: why didn't they clean the room right away? Question: why did they check us into a room with a strong disgusting smell? Such an attitude towards guests and having rooms in such a state is unacceptable for a hotel!