IfStays EQ Tower Apartment
Melbourne · Australia · Abeckett Street; 135
About IfStays EQ Tower Apartment — Luxury Boutique Hotel in Melbourne
IfStays EQ Tower Apartment is an exceptional 4-star hotel in Melbourne, Australia. Guests enjoy a distinctive experience combining world-class facilities including gym, pool, parking, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.3 / 5
Beautiful clean and modern apartment with a kitchen and everything that I needed. Excellent view! Excellent central location! OUTSTANDING customer service from everyone who helped me!.... I misplaced my key on the morning I needed to check out and although it was a stressful situation Michelle and Silvia the guest relation team and especially Justin at the key office were all SO helpful. They did not once make me feel stupid for losing the key and helped me in every way they could to find it. They were kind and patient and I really felt cared for and supported!! I will definitely be staying here again! THANK YOU!
We had two 2 bedroom apartments over Christmas and New Year for 11 nights. Any questions regarding our stay were answered promptly, great customer service. Check in process was quick and easy. The location was great. Apartments were clean, but a couple marks on walls and 1 of the tables had water damage on surface. The apartments were spacious. My only disappointment was there was no clothes dryer. This was our first experience with Ifstays Melbourne and we will certainly be using them again. Thank you for your hospitality.
Pros: - Great location, convenient to everything in the city. - Warm, no noise. - Quite clean. - Easy to pick up key and access the building. - Good size apartment for the stay. - Comfortable and clean bed. Cons: - A key drop in the apartment building on check out would be good. - TV was a bit temperamental - turned itself off all the time. - Would be good if there was a clock on the wall somewhere in the apartment! We do have watches and phones but it’s good to be able to see the time where you’re staying. These types of extra touches and actual thought being put into setting up a place would really go a long way towards setting the place apart from others. - Drain a bit smelly in bathroom. - Asked about leaving luggage at the key pick up office on check out for a couple of hours, however we were told there was a fee for this. This is disgraceful and should be free for guests. It’s called good PR.