Il Borgo di Ciàula

This is such a lovely hotel! The rooms are clean and spacious. I stayed in an ocean-view room, which opened onto a small balcony. The air-conditioning works quite well (and is necessary in Santa Flavia in the Summer!) Mild caution for ocean-view rooms- the piazza in front of the hotel stays busy until very late at night, which might be an issue if you’re a light sleeper. The staff are beyond friendly and incredibly accommodating, you can tell they are incredibly proud of their beautiful property. The hotel restaurant deserves its own 5-star review, but I will nod to it here only to say that the included breakfast is refreshing and full, a great way to start your morning. If you’re staying in Sicily and moving up and down the coast, this hotel is an amazing home base that is a great bargain and a great retreat.

All as good and the pernalitys, very good hotel Beautiful rooms

Nice looking hotel but the customer service is awful. Waited 20 mins to get a menu and 20 mins to get the pizza I ordered. The pizza (of average quality) was missing of the main ingredient, I told the waiter about it and instead of being sorry for it, he was rather upset with me. At the end they charged me with food i did not order and instead of being sorry for their mistakes they made it seem like it was my mistake. I'm sorry as some of the staff is ok but the management is just rude, inefficient, unprofessional and arrogant. One thing I know for sure: they will never see me again.