IL Campanario Villaggio Resort

It was a 4 stars long time ago. You paid for a 4 stars but the service is like a motel. Others rooms with loud music at night or 7 am and the hotel don’t care at all, The guests shoes in the corridors. The room was clean and good condition. The pool and the amenities was perfect.

I’ve stayed in multiple hotels, since it’s 4 star hotel I didn’t expect it to be perfect. This hotel had a lot of bad sides. First of all rooms are really old. In a room Internet was really bad (like 7 mb/sec that was extremely unstable). Cleaning staff wasn’t changing bed linens, I slept on it 1 week.Bed linens and sofa have stains and holes. Quality of towels were really bad. Only good side of a rooms is that it’s big and has balconies. Breakfasts were the same everyday and had not a lot of options. Hotel has a lot of entertainments such as swimming pools, gym and playing rooms with ping pong, pool tables, ps5 , etc. Hotel is located at good area called Jurerê and has beach nearby. Between hotel and beach there is a lot of restaurants where you can get good quality food. Suggestions For visitors: For better internet go to playing room ( there is 200mb/s) or go to restaurant area. For hotel: Rooms need renovation and change of furniture. Also hotel needs more cleaning staff so rooms get better cleaned. Do some internet tests around hotel so you can fix it and improve quality of it so clients get at least 50mb/s in their rooms.Improve breakfast just by adding more variety of food.

The hotel is completely outdated with old furniture, decor, and furnishings. The bed slept awful. Could hardly move in the morning. Our room had mold in it