Illusion Xpress I Attraction Hotel Deluxe
Playa Del Carmen · Mexico · Calle 6 Norte #165 0 Entre 15 Y 20 Ave.
About Illusion Xpress I Attraction Hotel Deluxe — Luxury Boutique Hotel in Playa Del Carmen
Illusion Xpress I Attraction Hotel Deluxe is an exceptional 4-star hotel in Playa Del Carmen, Mexico. Guests enjoy a distinctive experience combining world-class facilities including bar, pool, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 3.5 / 5
It wasn't that expensive, that's the best reason to stay at this hotel. We paid 29 Euro for one night. The Location was also pretty good. But everything else lacked cleanliness: the room had spider webs in the corners and the toilet smelled really bad (without me sitting on it). The room is totally fine if you don't need anything special. We were very disappointed by the pool. The hotel could have a wonderful rooftop area, but it's just a sad place: a few tables, chairs and sunbeds. The pool is dirty and to be honest just disgusting. It wasn't cleaned and we swam through a lot of hairs and other stuff.
We only went there to sleep but that’s the only thing one cannot do there because of the awful noise that the drainage system makes and the annoying whistling sound never stopped… the breakfast was not satisfactory either. The sheets are dirty, there are bugs, no window… they call themselves “deluxe” but there is nothing luxury in that place… the staff don’t speak english, they might be nice but we’ll never know since they didn’t help us with our problems. The manager told us that we should have bear the noise, “it’s Mexico, enjoy!” Don’t recommend…
Terrible place. DON’T go!! Window was towards the corridor. Curtains not properly covering. They used tons of air freshener to hide the damp smell so we couldn’t breathe inside. Toilet makes repetitive loud sound. We needed to fix it after every flush. Pool was very small and poorly maintained. We almost gave up the room after check-in. There’s a reason for that cheap price.