Imperial Hotel & Restaurant

Great experience, super friendly staff and were able to accommodate for us. We arrived early for check in & they offered a better room that was available at that time for same price. Food was good, room was clean, and bed was comfortable. 10/10

What a cute old-school hotel in the heart of Vilnius. The location is perfect - right in front of the National Philharmonica - and super accessible to Old Town. It gives all the Soviet splendor influence vibes. Velvet and satin. Golden colors. The staff is very attentive and nice. The front desk is always staffed. The breakfast is fabulous!! Take your time as they have tons of variety and the service is impeccable. In fact, on my second morning I had a 6am flight so I requested a packed breakfast for 4:30am and I told them I am vegetarian. They created an amazing breakfast bag for me with a delicious sandwich, fruit yogurts, banana, apple and orange juice. Great service! My only recommendation would be to improve the fitness room. It's tiny with three cardio machines and one weight machine and a few free weights. I went there to workout but came back as it felt claustrophobic in a basement with window.

Disappointing Experience for a 5-Star Hotel This is one of the few 5-star hotels in Vilnius, located in the heart of the Old Town, and designed in a classic style. Unfortunately, our experience didn’t meet the expectations of a true 5-star stay. The hotel doesn’t have its own parking, and guests are offered a paid parking option about 5 minutes away on foot. We stayed in a Superior Deluxe room, which came with a lovely view of a wall—makes you wonder what the view is like from standard rooms. The bathroom greeted us with a strong sewage smell, and although it has a TV, there are no instructions on how to use it. Adjusting the room temperature felt like we needed a degree in HVAC engineering, as the controls were overly complex. In the main room, the TV didn’t work, and only later did we discover it had been unplugged, with the socket placed behind the TV and out of reach. The so-called “Champagne breakfast” was okay but minimal—no omelets or fried eggs, and instead of champagne, there was sparkling wine, the kind you’d expect at many 4-star hotels. In the morning, we visited the SPA area, which is small and underwhelming. The jacuzzi water was cool, and the shower had only cold water. Not even a bottle of water or a dispenser was available in the wellness area. For a hotel with 5 stars, you’d expect attention to detail at every level, but many 4-star hotels in Vilnius are better thought out and more comfortable. Overall, quite disappointing for the category and price.