Infinity Collection Priv Adults Only

Our whole family chose this location for the views so my son can propose to his future wife at Fiora . Upon checking in, we were greeted by Faye and Lena. These two wonderful people or phenomenal and checking in our group of 11 people in a very timely fashion, explaining how to get around and offering us a delicious local drink right at the entrance . They allowed us to check in a little earlier than expected .They quickly organized our bags and had them delivered to our room. We then changed and went to the pool area where once again we were greeted by an amazing staff, Joanna Vasius , Fotis, Harry, Stratis . They instantaneously served us refreshments and propped up umbrellas to make it comfortable. My wife worked with Faye, who was once again extremely helpful and helping her find fresh flowers to be given at the proposal and assisted her with the planning of my son‘s proposal. Absolutely amazing people who were willing to go the extra step to exceed our every expectation The views were absolutely remarkable some of the best I’ve ever seen in my life. I will definitely come back to this location and into this hotel and would highly recommend to anyone seeking exceptional service.

This was a great hotel away from the busy ends of the island. Rooms had hot tubs outside which was amazing. The breakfast is unmatched. And the staff of truly amazing. Our family loved our stay here.

The pool was much smaller than anticipated, making it difficult to enjoy. In the evenings, it transforms into a dining area, so relaxing by the pool in the late afternoon isn’t an option. The view is obstructed by a road directly below, which undermines the infinity pool vibe promoted in their photos. It’s no surprise that few guests linger there. We ended up visiting another hotel for a better pool and Caldera view, which speaks volumes. Most rooms lack the stunning views suggested by the hotel’s images, which is hard to discern from their website. Upon arrival, we were asked to present the credit card used for booking. Since I didn’t have it, they insisted on canceling the reservation and demanded a new payment, which felt highly questionable. I’ve stayed at hotels worldwide, and this was a first—never have I been asked to cancel and repay. The manager was unyielding and discourteous, adding to our unease. The staff’s arrogance and lack of assistance further soured our stay. However, the breakfast was satisfactory, with attentive restaurant staff and the convenience of in-room dining. The ample parking was also a plus. Overall, aside from breakfast and parking, the experience fell short of expectations.