Inn at Spanish Bay

An amazing place! Stunning views. Welcoming staff. Rooms are 4.5 stars only because the toilet didn't work great. But otherwise perfect. Whilst visiting we had the most amazing service from John. We got to know John. Such an amazing person with excellent customer service. Very personable. Remember he said he played college ball for Hawaii. John was so attentive to our wishes. Helped Mom find a wine she liked & had a special whiskey sour that was really great. Food he recommended was very good. If you come here ask for John as your server in the outdoor seating or in the lobby! Whilst everyone there was friendly with the exception of a waitress in Roy's who was just likely having a bad day 🫤. John was truly exceptional and an asset to the Inn at Spanish Bay and made our experience worth everything to visit. 🥰

From start to finish, our stay at "The Inn at Spanish Bay" was gorgeous, it was beautiful, it was absolute luxury. Valet was so quick and efficient and Brenda and her knowledgeable coworkers got us checked into our rooms in no time., and what a room....balcony and fireplace with ocean and forest view was ours to enjoy along with luxury bathrobes, slippers, soap, and lotions. Honor bar was top-notch, as well as the complimentary coffee, tea, and water bar. At sunset, a time out on the beautiful patio is highly recommended while listening to the bagpiper. Highly recommend this place!

I am a resident of Monterey County and my family members have a home a few blocks away from Spanish Bay. My son happend to park his car in a handicap parking spot at Spanish Bay he is a stroke survivor and senior citizen with handicap license plates. Anyways he was rudely spoken too by a young valet telling him who the hell he thought he was parking at Spanish Bay in a handicap spot. He tried to make us move my sons car which he refused to do. He had some business to conduct there which was going to take less than 15 minutes. Anyways as he walked into the building the valet was using profanity and complaining about people of colour so that I was able to hear him while I remained seated in the passanger seat of my sons vehicle. This young man was using such vulgarities and racial slurs that I found it very offensive. I even phoned Spanish Bay and asked for a manager who never came to the phone. When I mentioned what happened to the person I was speaking with I was completely blown off as if this sort of behaviour is normal for such a high end resort. My son is a senior citizen and I am even older. For this type of incident to occur is simply disgusting and outrageous Spanish Bay needs to train their employees better and definetly teach them manners. When my son got inside of Spanish Bay things weren't any better. He was also treated rudely at the front desk when he asked a question. It is obvious that Spanish Bay has a problem with people of colour or people who are handicapped. As a resident of Monterey county I would strongly advise staying elsewhere.