Intercontinental Melbourne The Rialto

One of our favourite hotels in Melbourne. Stayed here on multiple occasions. There was a problem with our room on the first night and they upgraded us to a suite. We stayed for four nights. Excellent service and attention from all staff especially Aaron from the front desk. Location is central and it’s a lovely building. Highly recommended and will come back.

The hotel is so rich in history and elegance. First of all, the Rialto and Winfield buildings are just beautiful. They were built from 1888 to 1891 and the Rialto is saved in whole. Being able to literally stay in it is my pleasure. Secondly, the hotel is relatively modern and the room is clean and well maintained. Although it was reimbursed around 2007, it is still not that dated. The aroma in the lobby and the room is enjoyable. Thirdly, the suite itself is spacious and luxurious as we stayed in one of the signature suites. It has views of Collins Street. With the double glass windows, you won’t be disturbed by the traffic. But maybe because it’s a listed building, we cannot open the window. But the air conditioning is working really well. Fourthly, the bathroom is wonderful. It’s so spacious with capacity for around 4 people using it in the same time I think. The jet bath and shower systems are fabulous. Coming with bath salt and Byredo amenities, you can definitely enjoy your stay here. Meanwhile, it’s notable that the ambassador and IHG one rewards are well recognized here. The service I got including upgrading is so exceptional and I sincerely appreciate it. And staff are highly professional and responsive. They know how to take care of their residents in need. And staff and chef at the Club are professional and very helpful as well (Pancake there is recommended). Last but not least, the breakfast at Alluvial restaurant is good with plenty of choices. The chef at egg station is highly skilled. As a hotel enthusiast, I highly recommend this hotel especially if you’re a fan of historic buildings.

I had dinner in Alluvial Restaurant tonight. The food was very good and fresh however the wine I had by the glass gave me a severe allergic reaction which I only get with cheap inferior wine. My $18 per glass certainly wasn't cheap! Also the strawberries in my dessert had a garlicky taste. Service was warm and efficient