InterContinental Presidente Cancun Resort by IHG

This review is long overdue, but I had to write to say how much we appreciated celebrating our 10th anniversary at the hotel this past November, especially with the excellent service of Miguel and Raymundo at the restaurant. When they heard it was our anniversary they brought us a dessert and set up an ice bucket for the champagne we brought to the beach after dinner. They were so happy and accommodating because they made our night so special. When you have considerate staff like this it just makes your whole experience special. We loved the location of the hotel right on the beach that was calm and swimmable. We also enjoyed the food and the relaxed atmosphere of the restaurant overlooking the beach. I like the relaxed atmosphere of this moderate sized hotel rather than the bigger anonymous of the bigger hotels. We will definitely come back. Again, our thanks to Miguel and Raymundo in the restaurant.

Very nice beach. Didn't actually end up staying here, but we were able to check out the room we were supposed to stay in. Rooms was decent, not excellent, but how much are you in your room anyway. Bed and pillows felt very comfortable. Pool water was almost unbearably warm.

The beach here is so beautiful. The pool and hot tubs are clean and well maintained. The rooms are pretty nice, but they are old. Service is good, but the front receptionist took a long time to bring our luggage up to the room. The system for room charges also doesn’t update much, causing us to not be in the system the first day.