InterContinental Wellington

I usually have a preferred hotel in Wellington, but circumstances meant I had to stay here—and I’m glad I did. I think I’ve found my new go-to. The rooms are immaculate, spacious, and well-appointed. The lobby is a beautifully designed space with a warm, welcoming atmosphere and a stunning fireplace—perfect for meetings, catching up with friends, or simply unwinding after a long day. What truly sets this hotel apart is the service. This is the kind of place where you can have breakfast one morning and return the next to find the staff not only remember your name but also your coffee order and the small details of how you like your breakfast served. The concierge was incredibly helpful and knowledgeable about the local area, offering thoughtful and accurate recommendations. They were also fun to have a conversation with. The only downside was the dinner experience—while the food was of excellent quality, the portion sizes were exceptionally small, leaving our group having to order multiple additional dishes. In a venue of this calibre, modest portions are expected, but in this case they felt inadequate. I must say the staff service was amazing though. Despite that, the overall experience more than made up for it. I’ve found my new preferred hotel in Wellington.

We stayed here for four nights with our kids, and it was such a lovely experience overall. The location is absolutely unbeatable. Te Papa, the waterfront, the playground, supermarkets, pharmacies, and even the cable car are all 10minute walk. It made getting around with children so easy and stress-free. The hotel’s signature Buzzbee High Tea was a highlight—fun and eye-catching for the kids, but also genuinely delicious and beautifully presented, even for adults. A real treat for the whole family. Our room was spacious and comfortable, which made a big difference during a longer stay. But what really stood out was the service. While the check-in staff weren’t the warmest at first, the rest of the team more than made up for it. The restaurant and lobby lounge staff were particularly kind and welcoming, and the valet/concierge team was absolutely outstanding—friendly, helpful, and always ready with a smile. Breakfast each morning became something we looked forward to, not just because of the food but because of the warm atmosphere created by the lovely staff. It was a wonderful place to come back to after each busy day, and we left with such good memories. We’d definitely love to stay here again.

Superb hotel with amazing staff! You cannot go wrong with the Intercontinental and this location was gorgeous. Rooms were spacious and clean and bed was incredibly comfortable. The TV had more channels than I have ever seen at any other hotel. The indoor pool is nice as well as the sauna. Breakfast is a really nice spread with many options. The location is walking distance to the downtown area, maybe about 10-15 minutes walking to Cuba Street. Highly recommend!