Isle Of Palms Resort
Gold Coast · Australia · 2 Coolgardie Street, Elanora
About Isle Of Palms Resort — Luxury Boutique Hotel in Gold Coast
Isle Of Palms Resort is an exceptional 4-star hotel in Gold Coast, Australia. Guests enjoy a distinctive experience combining world-class facilities including bar, beach club, concierge, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 3.9 / 5
Chose Isle of Palms as it was more cost effective than most accommodation on the Gold Coast, just 15 mins from airport and a short 30min freeway trip to the parks so convenient and easy to get to. Having a full shopping center within walking distance was very convenient. Unit was nice, unlike other comments we had a split aircon upstairs that kept the place nice and cool. The view of the lake was great and birds came straight up to the back door. Plenty of fish in the lake just jumping out the water. Beds were comfy enough, the pools and spa were great and BBQ facilities were decent enough. oven and tv need replacing but all in all for a family vacation the facilities were pretty good and we enjoyed our stay. Would stay again in future as the cost allowed us an extra 2 days. Be aware the on site restaurant doesn’t cater for dinner, just lunch. The close by RSL is decent enough but can get packed out on weekends.
Great stay, unfortunately got burnt ordering dinner from the Cafe, on site. Got a message when food was due that they were closed and it'd take 3 - 5 working days to refund. Someone needs to get their act in order (this was the Cafe on site, I found somewhere that said they weren't open but were taking dinner orders. Whole weekend, down dinner money for three
The place is absolutely disgusting. The people were rude when we called them to tell them that we could not let our children stay in bedrooms with old food, hair, and bugs. The beds were made with sheets that were not cleaned and smelled the actual kitchen has a layer of grease and was sticky to the touch. The outside areas were also covered in dirt and needed a good clean the worst being the actual from door where we needed the enter the property. There was hair and dirt in the cutlery draw. When we phoned after hours they told us that we would have to wait until the morning for them to fix it, we then told them it wasn’t clean enough for our four children and they said to bad it is what it is we can’t do anything until tomorrow. We then told them we would have to leave and try and find new accommodation that was clean for our family. We were stranded for 4 hours before we were able to find something for the evening and our poor children did not get to sleep Until midnight after travelling from the Hunter and they still charged us 2 nights accommodation after all of that. Stay away they will ruin your holiday and we drove 8 hours to be here!