ITC Grand Central a Luxury Collection Hotel Mumbai

I recently had the pleasure of staying at ITC Grand Central, and I must say, the experience exceeded my expectations in every way. From the warm welcome at check-in to the attentive service throughout my stay, everything was handled with great professionalism and care. I would especially like to thank Shafugta from the Guest Relations team for her exceptional support. Her thoughtful assistance and kind demeanor truly made a difference and added a personal touch to my stay. She was always approachable and ensured that all my needs were met promptly and graciously. The property itself is elegant and well-maintained, with a perfect blend of heritage charm and modern comfort. The dining options, amenities, and overall ambiance made my stay both relaxing and memorable. Thank you to the entire team at ITC Grand Central for such a wonderful hospitality experience. I look forward to returning soon!

ITC Hotels offer a luxurious, clean, and classy experience. The rooms are spacious and well-maintained, service is excellent, and the food is top-tier — especially their breakfast buffet. Great for both business and leisure stays. Slightly pricey, but worth it for the comfort and hospitality. It was a great experience

As a frequent business traveler, I’ve stayed in many hotels, but the housekeeping here really stood out. Timely service, fresh linens, and a consistently clean room after long meetings made all the difference The housekeeping team was excellent! The room was spotless every day, and they were always polite and professional. Really made my stay comfortable