Izla Beach Front Hotel

This was our second visit to Izla Hotel. After traveling to Isla for nearly 20 years, we have learned to appreciate Sac Bajo and the calmness the south end of the island brings. We were traveling to celebrate my daughter’s birthday, which I noted in my reservation. Surprisingly, the staff had decorated her room with balloons, a cake towel, and birthday decor, which was a complete surprise and so thoughtful!! The pool and beach access at Izla is excellent. The bar by the pool keeps you refreshed and has a happy hour midday. The Roof top pool is for adults only and has an evening happy hour. The rooms are clean and the bed is comfortable. Housekeeping happens between 9-5 and you can easily request service with a red/green switch by your door. The staff are friendly and eager to please. Easy access to taxi’s or the bus as well as golf cart rental. We will be back!!

We stayed at Izla in July 2025 and I would rate this hotel 3/5. The room constantly stayed damp including the floor, the bedding and our clothes were wet in our suitcase. Our passport covers curled over on themselves from the moisture in the room. There was never anyone at the towel station and no way to alert anyone you needed a towel. There are no fridges in the rooms to keep food or drinks cold. There isn’t a water machine so you’re constantly thirsty. The drinks … cannot believe I’m saying this about a margarita in Mexico, but it was awful. We gave them a couple chances on the drinks and they were consistently bad with an odd flavor. The beach is pretty but not swimable. The breakfast buffet was pretty good- but the dinner buffet was awful. Room service I would say was decent. Overall the employees were kind and helpful and the location is quiet and beautiful- the only good things about this hotel.

Izla Hotel is located on the west central secluded part of the island. The hotel was very nice when it was built in 2017, but has been neglected: little things: nonworking light bulbs in the hallways, marks on the walls, the beach in poor condition (full of seaweed), everything that needs maintenance! It has a tiny beach that looks nothing like the photos. In total, it's OK, but not worth what they charged us. We booked the "Deluxe Ocean View" room....what we got (room #407) was a room that faces other rooms and looking out on the balcony, a view of the pool down below, and if you stick your head out over the balcony you can get a partial view of the ocean -due to being a horse shoe shaped hotel. We complained that we did not get the "Ocean View" that we paid for as advertised, and they told us we would need to pay more to upgrade to get it. The only rooms that have an ocean view in this horse shoe shaped hotel are rooms #01 to #04 and #14 to #18 on floors 2 through 5, and of course, the "ocean front" rooms. I just don't like to be lied to, and they ripped us off... but they didn't care! -This ruined our vacation!!!