James Cook Hotel Grand Chancellor

Excellent conference venue. We held a 2 day conference in 2024 that was so well supported by our venue co-ordinator and the rest of the staff. The tech firm they work with was brilliant (we had international guest zooming in left right and centre); the food was excellent (no complaints at all from any attendee 9a first)); the rooms were set up in such good time with everything we needed, wanted and more. Everything (almost went ot plan); a speaker finished way to early right at the end of day one before our Network & Nibbles, was able to communicate quickly and effectively to bring the catering/drink/timing of that 20+mins before they were expecting. Efficient and cool in the face of a hiccup. The Network & Nibbles was excellently paced with tray food service and people grouping nad re-grouping that we the event went half an hour past time and we had to ask peeps to leave! our attendees commented on what a great conference we provided, in no small part to our support from the event co-oridnator and our combined work in the months leading up to it. She was able to give us very sound advice as numbers chopped and changed (in this financial environment); I felt in very, very safe hands.

Had a beaut stay ✨️ in a great location. Staff were so hospitable from reception through to restaurant. Special mention: Emily, Lilly & Maddie who truly made our dining experience. A credit to management for such a brilliant team 👏 Loved it! We'll be back

Over night visit for the hurricanes game. Nice and tidy. They offer great packages. We got two rooms, 1pm check out, bottle of bubbly for each room, free parking and buffet breakfast included for $500 for both rooms. Great price! We did ask for rooms to be right next to each other and I stressed it a few times but we ended up a few rooms down and across the corridor.